Terms & Conditions

Once payment has been made, NO refunds or cancellation are allowed.

Before proceed to payment
Please ensure all information, including cake details, email address, phone number, pick-up date and location is accurate before proceeding to check out. Once payment has been made, no refunds or cancellations will be permitted.

Other T&Cs

  • For cake pick-up, kindly provide the order number and the phone number associated with your order.
  • Upon pick-up, we kindly request you to carefully inspect the cake. We cannot accept responsibility for any damage or issues that may occur after the cake has been picked up.
  • It is essential to refrigerate the cake. Please ensure that you arrange proper transportation to deliver the cake to the intended venue.
  • If no one arrives before the closing time of the shop, we will hold the cake until the following day for pick-up. However, please note that we cannot be held responsible for any changes in flavours or appearance that may occur during this period.
  • Allergen Disclaimer: Please be aware that our cakes may contain allergens such as nuts, dairy, gluten or eggs. It is the customer’s responsibility to inform us of any specific dietary restrictions or allergies at the time of placing the order. We will make every effort to accommodate your request, but we cannot guarantee an allergen-free environment.